cv999 App Privacy Policy

Policy Highlights

Policy took effect from August 2026 in the cv999 App, and your rights come first, so why data is kept is clearly stated

Many apps keep unnecessary data; this is not done here; restricted to necessary session, security, and support information

How data protection works

In the cv999 App, login information, device type, and session ID are combined to enhance security, detecting unusual locations or repeated failed logins by looking at more than one signal

Many people in Dhaka change devices, so when you change devices, re-verification may be required to ensure your account doesn't fall into the wrong hands

Access rights

You can see what data is kept after cv999 Login in Account Settings, including basic profile data and session-related records

A two-step request can be sent when identity is verified; the team can provide a copy of your data, so you can understand what has been stored

Right to data correction

If you have an incorrect name, old phone number, or incorrect email, you can request changes so basic profile and notifications work properly

If you use an account with bKash or Nagad, keep contact information accurate; if the number is wrong, resets and security notices may be delayed

Right to delete

If you no longer want to use it, you can request deletion of your specific data; some records may be retained temporarily for legal or security reasons

This applies to everyone under the same rules; that is, not everything disappears immediately upon request, but is not kept unless necessary

Right to limit use

If you want to temporarily pause certain data, for example during verification, specific communications or profile updates may be suspended

This step often requires one extra verification, reducing incorrect updates, and the support team can maintain accurate records

Right to data portability

If you want, you can request your data in an easy format; this makes it easier to take profile and support-related data elsewhere

This is especially useful when someone moves from one device to another; many Rocket users request a copy when they get a new phone

Right to object

You can object to marketing messages or some tracking; you may also reduce notifications by changing browser settings and account preferences

Not all requests follow the same process, but users have significant control over cookies and configurations

Right to withdraw consent

What you have previously allowed can be changed later; if you turn off some parts of cookies, personal preferences may not be saved, but the site will continue to work

Blocking additional tracking is also possible; it is usually done from the browser menu by clicking 34

How to file a

If there is an issue, contact support directly; sending privacy, cookies, or account-related complaints together helps resolve quickly

Providing the reference ID, login time, and the page where the issue occurred helps the team respond clearly within 2 business days

How to exercise your rights

1) Log in to cv999 2) Clearly state which right you need 3) Provide the information requested for identity verification

Then the team will review the request from Dhaka or another district; the same process will apply

Contact cv999 App

If you have questions about privacy, go to the contact page where you will find separate support for account, data protection, and cookies

Reading the cv999 App Privacy Policy you will understand what is kept and what is not; these rules also apply at the time of cv999 Download, cv999 Login, and cv999 Register

Frequently asked questions